CIMB COVID-19 Financial Relief Measures And Support

CIMB COVID-19 financial relief measures and support are available to customers, both individuals and businesses, whom are facing challenging times. CIMB is committed to trying to work with all customers on a case-by-case basis to help understand, and hopefully alleviate, financial hardships experienced as a result of COVID-19. The support measures are flexible, including payment deferrals for mortgages and relief on credit products for those who qualify.

CIMB 6-Month Moratorium for Individual

Aligned with BNM’s announcement, effective 1st April 2020 CIMB will provide a 6-month automatic moratorium for individual customers on all types of financing payment except for credit cards as long as the Loan/Financings are:

  • Not more than 90 days past due as at 1st April 2020
  • In Ringgit Malaysia denomination

If you would like to Opt Out

To Opt Out from this programme, send an SMS request to 62666 by 7 April 2020 11.59PM as per below, for each of your loans/financing accounts:

OPTOUT<space>Last 4 Digits NRIC/Passport number<space>Loan/Financing Account Number

For example :
OPTOUT 1234 567891011

CIMB Relief Programme for Credit Cards

Credit card customers can now opt in to convert their outstanding balances into a term loan/financing over a period of up to 36 months at an effective interest/profit rate of 13% p.a.

CIMB Financial Relief Assistance Programme for SMEs

CIMB is offering the following programmes to help customers through any challenges faced because of Covid-19:

  • 6-month Moratorium Programme on all eligible loans/financing
  • Bank Negara Malaysia’s Special Relief Facility (BNM SRF)
  • Restructuring and Rescheduling (R&R) options

Source: CIMB