Emotional Intelligence at Work – How to be an Emotionally Intelligent Leader, Taylor’s University Lakeside Campus, Subang Jaya, Selangor

Can your Emotional Intelligence bring you success?

  • Is your EI high enough for real success?
  • Does your EI outshine your IQ?
  • Do you accurately know your personal strengths and weaknesses?
  • Can you effectively deal with pressure?

Programme Overview

Research shows that Emotional Intelligence (EI) may actually be significantly more important than cognitive ability and technical expertise combined. EI is increasingly relevant to organisational development and developing people, because the EI principles provides a new way to understand and access people’s behaviour, management styles, attitudes, interpersonal skills and potential. Taking on the EI guru, Daniel Goleman’s research study unveiled scientific evidence that a leader’s emotional competencies have an enormous impact on group performance and an organisation’s bottom line.

This programme examines EI in the workplace, outlining its vast importance in achieving success in any professional setting. It shares what emotional intelligence is and why it counts more than IQ or expertise for excelling on the job. As a leader, by improving your EI, you can influence those around you and impact their behaviour as well as the behaviour in others in a way that can allow you to work towards achieving your business objectives.

Programme Objectives

At the end of the programme, you will:

  • Understand the concept of Emotional Intelligence
  • Understand the underlying researches that shape the concept of Emotional Intelligence
  • Appreciate the significance of studies that have been done on the effectiveness of emotional intelligence in people and work relations
  • Explain the meaning of working with “Self” and “Others”
  • Differentiate the four key dimensions in Emotional Intelligence
  • Relate the four key dimensions in your existing people relations
  • Use the four key dimensions in enhancing your personal and interpersonal relations as well as leadership skills
  • Understand and develop transformational leadership characteristics
  • Suggest real-time strategies that will help to develop your individual Emotional Intelligence.

Key Take-Aways

  • Obtain knowledge of key concepts of EI and its applications in the workplace
  • Develop self awareness for better interpersonal relationships
  • Identify themselves with the corporate mission
  • Value the importance of commitment to the corporate mission
  • Learn to identify and develop emotional competencies such as resilience, creativity, intentionality and interpersonal connections
  • Gain insight into emotional blind spots which cause interpersonal conflicts & lack of creativity
  • Use your EI to become more creative.

Who Is This For

Managers and leaders who want to maximise performance by developing their interpersonal skills and increase self-understanding and emotion-management.


Experiential learning and discovery through brainstorming sessions, discussions, quizzes, role-play, case studies, networking and self-reflective reviews.

For more information

For details, email us at cpe@taylors.edu.my

Taylor’s University Lakeside Campus Location Map

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Taylor’s University Lakeside Campus Contact Details

No. 1 Jalan Taylor’s,
47500 Subang Jaya,
Selangor Darul Ehsan,

Phone: +6(03)5629 5000
Fax: +6(03)5629 5001
Email: admissions@taylors.edu.my